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"MS Word crashes at start-up. An error message like this is displayed: "WINWORD.exe has generated an error and will be closed down by Windows." In the detailed error description the file "FM20.dll" is mentioned."

Please re-install the full version of MetaTexis available at

If this does not help, download the file "" at the following location:

Unzip this file and save the files included in the directory "c:/Windows/system32" or "c:/WINNT/system32". If you are asked whether you want to replace the existing files, do so.